实现抖音转接客服

Utils/Dy/DyUtils.py

@@ -117,23 +117,33 @@ class DouYinBackendService:
                         or self.current_store_id
                         or '')
             
-            msg_type = platform_message.get('msg_type', 'text')
-            content_for_backend = platform_message.get('content', '')
-
-            pin_image = platform_message.get('pin_image')
-            if not pin_image:
-                pin_image = ""
+            # 检查消息类型，如果是特殊类型（如staff_list），保持原格式
+            message_type = platform_message.get('type', 'message')
+            
+            if message_type == 'staff_list':
+                # 对于客服列表消息，直接转发原始格式
+                msg = platform_message.copy()
+                # 确保store_id正确
+                msg['store_id'] = store_id
             else:
-                pass
-            # 构造标准消息格式
-            msg = {
-                'type': 'message',
-                'content': content_for_backend,
-                'pin_image': pin_image,
-                'msg_type': msg_type,
-                'sender': {'id': sender_id},
-                'store_id': store_id
-            }
+                # 对于普通消息，使用原有的格式转换逻辑
+                msg_type = platform_message.get('msg_type', 'text')
+                content_for_backend = platform_message.get('content', '')
+
+                pin_image = platform_message.get('pin_image')
+                if not pin_image:
+                    pin_image = ""
+                else:
+                    pass
+                # 构造标准消息格式
+                msg = {
+                    'type': 'message',
+                    'content': content_for_backend,
+                    'pin_image': pin_image,
+                    'msg_type': msg_type,
+                    'sender': {'id': sender_id},
+                    'store_id': store_id
+                }
             
             backend.send_message(msg)
             return None
@@ -302,7 +312,9 @@ class DouYinMessageHandler:
             # 发送到后端
             await self.ai_service.send_message_to_backend(message_template.to_dict())
             self._log(f"发送客服列表消息的结构体为: {message_template.to_json()}")
-            self._log(f"✅ 成功发送客服列表到后端，共 {len(staff_infos)} 个客服", "SUCCESS")
+            self._log(f"✅ [DY] 成功发送客服列表到后端，共 {len(staff_infos)} 个客服", "SUCCESS")
+            print(f"🔥 [DY] 客服列表已上传到后端: {len(staff_infos)} 个客服")
+            print(f"[DY] 客服详情: {[{'id': s['staff_id'], 'name': s['name']} for s in staff_infos]}")
             return True
 
         except Exception as e:
@@ -1823,6 +1835,17 @@ class DouYinListenerForGUI:
                     if not message_handler_success:
                         self._log("❌ 消息处理器启动失败", "ERROR")
                         return False
+                    
+                    # 发送客服列表到后端
+                    try:
+                        staff_list_success = await self.douyin_bot.message_handler.send_staff_list_to_backend()
+                        if staff_list_success:
+                            print(f"🔥 [DY] 客服列表已上传到后端")
+                        else:
+                            print(f"⚠️ [DY] 客服列表上传失败")
+                    except Exception as e:
+                        print(f"❌ [DY] 客服列表上传异常: {e}")
+                        self._log(f"❌ 抖音客服列表上传异常: {e}", "ERROR")
                 
                 # 注册到全局管理器
                 dy_manager = DouYinWebsocketManager()

Utils/Pdd/PddUtils.py

@@ -574,7 +574,8 @@ class ChatPdd:
             # 通过后端服务发送
             await self.backend_service.send_message_to_backend(message_template.to_dict())
             self._log(f"发送客服列表消息的结构体为: {message_template.to_json()}")
-            self._log(f"✅ 成功发送客服列表到后端，共 {len(self.customer_list)} 个客服", "SUCCESS")
+            self._log(f"✅ [PDD] 成功发送客服列表到后端，共 {len(self.customer_list)} 个客服", "SUCCESS")
+            print(f"🔥 [PDD] 客服列表已上传到后端: {len(self.customer_list)} 个客服")
             return True
 
         except Exception as e: