四个平台接入
This commit is contained in:
@@ -44,7 +44,6 @@ class BackendClient:
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if self.loop and self.loop.is_running():
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asyncio.run_coroutine_threadsafe(self._close(), self.loop)
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if self.thread and self.thread.is_alive():
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self.thread.join(timeout=3)
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@@ -388,7 +387,7 @@ class BackendClient:
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if recv_pin and store_id:
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# 根据store_id动态确定平台类型
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platform_type = self._get_platform_by_store_id(store_id)
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if platform_type == "京东":
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self._forward_to_jd(store_id, recv_pin, content)
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elif platform_type == "抖音":
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@@ -430,16 +429,17 @@ class BackendClient:
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if not entry:
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print(f"[JD Forward] 未找到连接: {shop_key}")
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return
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platform_info = (entry or {}).get('platform') or {}
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ws = platform_info.get('ws')
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aid = platform_info.get('aid')
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pin_zj = platform_info.get('pin_zj')
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vender_id = platform_info.get('vender_id')
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loop = platform_info.get('loop')
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print(f"[JD Forward] shop_key={shop_key} has_ws={bool(ws)} aid={aid} pin_zj={pin_zj} vender_id={vender_id} has_loop={bool(loop)} recv_pin={recv_pin}")
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print(
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f"[JD Forward] shop_key={shop_key} has_ws={bool(ws)} aid={aid} pin_zj={pin_zj} vender_id={vender_id} has_loop={bool(loop)} recv_pin={recv_pin}")
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if ws and aid and pin_zj and vender_id and loop and content:
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async def _send():
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import hashlib as _hashlib
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@@ -463,7 +463,7 @@ class BackendClient:
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}
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}
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await ws.send(_json.dumps(msg))
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import asyncio as _asyncio
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_future = _asyncio.run_coroutine_threadsafe(_send(), loop)
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try:
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@@ -487,17 +487,18 @@ class BackendClient:
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dy_mgr = DouYinWebsocketManager()
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shop_key = f"抖音:{store_id}"
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entry = dy_mgr.get_connection(shop_key)
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if not entry:
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print(f"[DY Forward] 未找到连接: {shop_key}")
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return
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platform_info = entry.get('platform', {})
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douyin_bot = platform_info.get('douyin_bot')
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message_handler = platform_info.get('message_handler')
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print(f"[DY Forward] shop_key={shop_key} has_bot={bool(douyin_bot)} has_handler={bool(message_handler)} recv_pin={recv_pin}")
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print(
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f"[DY Forward] shop_key={shop_key} has_bot={bool(douyin_bot)} has_handler={bool(message_handler)} recv_pin={recv_pin}")
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if douyin_bot and message_handler and content:
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# 在消息处理器的事件循环中发送消息
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def send_in_loop():
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@@ -523,17 +524,17 @@ class BackendClient:
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print(f"[DY Forward] 事件循环不可用")
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except Exception as e:
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print(f"[DY Forward] 发送过程异常: {e}")
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# 在新线程中执行发送操作
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import threading
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send_thread = threading.Thread(target=send_in_loop, daemon=True)
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send_thread.start()
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else:
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print("[DY Forward] 条件不足，未转发：",
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{
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'has_bot': bool(douyin_bot),
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'has_handler': bool(message_handler),
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'has_bot': bool(douyin_bot),
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'has_handler': bool(message_handler),
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'has_content': bool(content)
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})
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except Exception as e:
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@@ -543,7 +544,8 @@ class BackendClient:
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"""转发消息到千牛平台"""
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try:
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# TODO: 实现千牛平台的消息转发逻辑
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print(f"[QN Forward] 千牛平台消息转发功能待实现: store_id={store_id}, recv_pin={recv_pin}, content={content}")
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print(
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f"[QN Forward] 千牛平台消息转发功能待实现: store_id={store_id}, recv_pin={recv_pin}, content={content}")
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except Exception as e:
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print(f"[QN Forward] 转发失败: {e}")
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@@ -554,17 +556,18 @@ class BackendClient:
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pdd_mgr = PDDWSManager()
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shop_key = f"拼多多:{store_id}"
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entry = pdd_mgr.get_connection(shop_key)
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if not entry:
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print(f"[PDD Forward] 未找到连接: {shop_key}")
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return
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platform_info = entry.get('platform', {})
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pdd_instance = platform_info.get('pdd_instance')
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loop = platform_info.get('loop')
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print(f"[PDD Forward] shop_key={shop_key} has_pdd_instance={bool(pdd_instance)} has_loop={bool(loop)} recv_pin={recv_pin}")
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print(
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f"[PDD Forward] shop_key={shop_key} has_pdd_instance={bool(pdd_instance)} has_loop={bool(loop)} recv_pin={recv_pin}")
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if pdd_instance and loop and content:
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# 在拼多多实例的事件循环中发送消息
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def send_in_loop():
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@@ -585,17 +588,17 @@ class BackendClient:
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print(f"[PDD Forward] 转发执行失败: {fe}")
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except Exception as e:
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print(f"[PDD Forward] 发送过程异常: {e}")
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# 在新线程中执行发送操作
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import threading
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send_thread = threading.Thread(target=send_in_loop, daemon=True)
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send_thread.start()
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else:
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print("[PDD Forward] 条件不足，未转发：",
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{
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'has_pdd_instance': bool(pdd_instance),
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'has_loop': bool(loop),
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'has_pdd_instance': bool(pdd_instance),
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'has_loop': bool(loop),
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'has_content': bool(content)
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})
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except Exception as e:
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@@ -608,24 +611,24 @@ class BackendClient:
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pdd_mgr = PDDWSManager()
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shop_key = f"拼多多:{store_id}"
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entry = pdd_mgr.get_connection(shop_key)
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if not entry:
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print(f"[PDD Transfer] 未找到拼多多连接: {shop_key}")
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return
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platform_info = entry.get('platform', {})
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pdd_instance = platform_info.get('pdd_instance')
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loop = platform_info.get('loop')
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print(f"[PDD Transfer] 找到拼多多连接，准备执行转接: user_id={user_id}, cs_id={customer_service_id}")
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if pdd_instance and loop:
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# 设置目标客服ID并执行转接
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def transfer_in_loop():
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try:
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# 设置目标客服ID
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pdd_instance.csid = customer_service_id
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# 在事件循环中执行转接
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future = asyncio.run_coroutine_threadsafe(
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pdd_instance.handle_transfer_message({
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@@ -634,7 +637,7 @@ class BackendClient:
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}),
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loop
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)
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# 等待转接结果
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try:
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result = future.result(timeout=15) # 转接可能需要更长时间
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@@ -646,77 +649,24 @@ class BackendClient:
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print(f"[PDD Transfer] 转接执行失败: {fe}")
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except Exception as e:
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print(f"[PDD Transfer] 转接过程异常: {e}")
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# 在新线程中执行转接操作
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import threading
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transfer_thread = threading.Thread(target=transfer_in_loop, daemon=True)
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transfer_thread.start()
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else:
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print(f"[PDD Transfer] 条件不足: has_pdd_instance={bool(pdd_instance)}, has_loop={bool(loop)}")
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except Exception as e:
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print(f"[PDD Transfer] 拼多多转接失败: {e}")
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def _transfer_to_jd(self, customer_service_id: str, user_id: str, store_id: str):
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"""执行京东平台转接操作"""
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def _transfer_to_qianniu(self, customer_service_id: str, user_id: str, store_id: str):
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"""执行千牛平台转接操作"""
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try:
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from Utils.JD.JdUtils import WebsocketManager as JDWSManager
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jd_mgr = JDWSManager()
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shop_key = f"京东:{store_id}"
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entry = jd_mgr.get_connection(shop_key)
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if not entry:
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print(f"[JD Transfer] 未找到京东连接: {shop_key}")
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return
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platform_info = entry.get('platform', {})
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ws = platform_info.get('ws')
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aid = platform_info.get('aid')
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pin_zj = platform_info.get('pin_zj')
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loop = platform_info.get('loop')
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print(f"[JD Transfer] 找到京东连接，准备执行转接: user_id={user_id}, cs_id={customer_service_id}")
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print(f"[JD Transfer] 连接参数: has_ws={bool(ws)}, aid={aid}, pin_zj={pin_zj}, has_loop={bool(loop)}")
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if ws and aid and pin_zj and loop:
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# 在事件循环中执行转接
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def transfer_in_loop():
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try:
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# 导入FixJdCookie类来调用转接方法
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from Utils.JD.JdUtils import FixJdCookie
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jd_utils = FixJdCookie()
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# 在事件循环中执行转接
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future = asyncio.run_coroutine_threadsafe(
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jd_utils.transfer_customer(ws, aid, user_id, pin_zj, customer_service_id),
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loop
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)
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# 等待转接结果
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try:
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result = future.result(timeout=10) # 京东转接超时时间
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if result:
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print(f"[JD Transfer] ✅ 转接成功: user_id={user_id} -> cs_id={customer_service_id}")
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else:
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print(f"[JD Transfer] ❌ 转接失败: user_id={user_id}")
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except Exception as fe:
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print(f"[JD Transfer] 转接执行失败: {fe}")
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except Exception as e:
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print(f"[JD Transfer] 转接过程异常: {e}")
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# 在新线程中执行转接操作
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import threading
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transfer_thread = threading.Thread(target=transfer_in_loop, daemon=True)
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transfer_thread.start()
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else:
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print("[JD Transfer] 条件不足，未转接：",
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{
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'has_ws': bool(ws), 'has_aid': bool(aid), 'has_pin_zj': bool(pin_zj),
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'has_loop': bool(loop)
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})
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# TODO: 实现千牛平台转接逻辑
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print(f"[QN Transfer] 千牛平台转接功能待实现: user_id={user_id}, cs_id={customer_service_id}")
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except Exception as e:
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print(f"[JD Transfer] 京东转接失败: {e}")
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print(f"[QN Transfer] 千牛转接失败: {e}")
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def _handle_transfer(self, message: Dict[str, Any]):
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"""处理转接消息"""
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@@ -731,15 +681,16 @@ class BackendClient:
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# 根据店铺ID确定平台类型并执行转接
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try:
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platform_type = self._get_platform_by_store_id(store_id)
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if platform_type == "京东":
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self._transfer_to_jd(customer_service_id, user_id, store_id)
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# 京东转接逻辑 - 待实现
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print(f"[JD Transfer] 京东平台转接功能待实现")
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elif platform_type == "抖音":
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# 抖音转接逻辑 - 待实现
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print(f"[DY Transfer] 抖音平台转接功能待实现")
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elif platform_type == "千牛":
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# 千牛转接逻辑 - 待实现
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print(f"[QN Transfer] 千牛平台转接功能待实现")
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# 千牛转接逻辑
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self._transfer_to_qianniu(customer_service_id, user_id, store_id)
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elif platform_type == "拼多多":
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self._transfer_to_pdd(customer_service_id, user_id, store_id)
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else:
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@@ -777,7 +728,7 @@ class BackendClient:
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platform_name = message.get('platform_name', '')
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content = message.get('content', '')
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data = message.get('data', {})
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# 判断是拼多多登录参数还是普通Cookie
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if platform_name == "拼多多" and content == "pdd_login_params" and data.get('login_params'):
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# 拼多多登录参数模式
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@@ -809,7 +760,7 @@ class BackendClient:
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nickname = staff.get('nickname', '')
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print(f" - {nickname} ({pin})")
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if self.customers_callback: # 假设客服列表更新也触发客服列表回调
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if self.customers_callback: # 假设客服列表更新也触发客服列表回调
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self.customers_callback(staff_list, store_id)
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# ==================== 辅助方法 ====================
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